{"id":674,"date":"2026-07-17T06:24:06","date_gmt":"2026-07-17T06:24:06","guid":{"rendered":"https:\/\/smilgos.com\/grazinimas\/"},"modified":"2026-07-17T06:24:06","modified_gmt":"2026-07-17T06:24:06","slug":"returns","status":"publish","type":"page","link":"https:\/\/smilgos.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"674\" class=\"elementor elementor-674\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e466deb e-flex e-con-boxed e-con e-parent\" data-id=\"e466deb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b7c2ff elementor-widget elementor-widget-heading\" data-id=\"1b7c2ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49c90aa elementor-widget elementor-widget-text-editor\" data-id=\"49c90aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here you will find information on how to return items bought from the Smilgos shop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-687fec3 e-con-boxed e-flex e-con e-parent\" data-id=\"687fec3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-458cfcf elementor-widget elementor-widget-heading\" data-id=\"458cfcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Right of return<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8580195 elementor-widget elementor-widget-text-editor\" data-id=\"8580195\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If an item did not suit you or you changed your mind, you can return it within 14 days of receipt without giving a reason. Let us know by email at <a href=\"mailto:pagalba@smilgos.com\">pagalba@smilgos.com<\/a>, stating your order number  we will send you return instructions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f21d41 elementor-widget elementor-widget-heading\" data-id=\"7f21d41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Condition of returned items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceb3fcd elementor-widget elementor-widget-text-editor\" data-id=\"ceb3fcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The returned item must be unused, undamaged, with its presentation intact and, where possible, in its original packaging. The right of return does not apply to goods excluded from the right of withdrawal under Lithuanian law (for example, custom-made items).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba07404 elementor-widget elementor-widget-heading\" data-id=\"ba07404\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How to return an item<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df42ec8 elementor-widget elementor-widget-text-editor\" data-id=\"df42ec8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Write to us at <a href=\"mailto:pagalba@smilgos.com\">pagalba@smilgos.com<\/a> and give your order number and the items you are returning.<\/li><li>Once you have our confirmation, send the item to the address given via a parcel locker (Venipak, Itella\/Smartpost or Omniva).<\/li><li>Return postage is paid by the buyer, except where the item is defective or incorrect  in which case we cover the cost.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f50b2fd elementor-widget elementor-widget-heading\" data-id=\"f50b2fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b541c45 elementor-widget elementor-widget-text-editor\" data-id=\"b541c45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Once we have received and checked the returned item, we will refund the amount paid within 14 days at the latest, using the same payment method you used. We will confirm the refund by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c0905b elementor-widget elementor-widget-heading\" data-id=\"7c0905b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Defective items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab81d95 elementor-widget elementor-widget-text-editor\" data-id=\"ab81d95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you received a defective, damaged item or one that does not match your order, please write to us as soon as possible at <a href=\"mailto:pagalba@smilgos.com\">pagalba@smilgos.com<\/a> and attach photos if you can. We will replace the item or refund your money, including postage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-674","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/smilgos.com\/en\/wp-json\/wp\/v2\/pages\/674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smilgos.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smilgos.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smilgos.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smilgos.com\/en\/wp-json\/wp\/v2\/comments?post=674"}],"version-history":[{"count":0,"href":"https:\/\/smilgos.com\/en\/wp-json\/wp\/v2\/pages\/674\/revisions"}],"wp:attachment":[{"href":"https:\/\/smilgos.com\/en\/wp-json\/wp\/v2\/media?parent=674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}